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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephanie

October 24, 2024

5  out of  5
rating by Stephanie
"Carolyn was great to work with. She is super knowledgeable and made the process of switching over to their insurance painless. Highly recommend."
We responded:
"Hi Stephanie - Thanks for the review and appreciate your business!! We pride ourselves on great customer service and look forward to helping you with all your insurance needs!"
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Anne Godsey

October 8, 2024

5  out of  5
rating by Anne Godsey
"Incredible customer service and attention to detail! Follow-up occurred without prompting and this has been consistent for over 30 years! Excellence every day!"
We responded:
"Hi Anne! Thanks for the great review and appreciate your business over the years. We pride ourselves on great customer service and It's a pleasure helping you with all your insurance needs."
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patrick obrien

June 18, 2024

5  out of  5
rating by patrick obrien
"Carolyn just added two vehicles for my daughter and I. She was very friendly and helpful in picking out a insurance plan. The plans were much less expensive than my previous ones and gave my vehicles better coverage than I had. I would highly recommend using Carolyn for all your insurance needs."
We responded:
"Hi Patrick! Thanks for the review and appreciate your business!! We pride ourselves on great customer service and look forward to helping you with all your insurance needs!"
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Madeline Cavanaugh

June 18, 2024

5  out of  5
rating by Madeline Cavanaugh
"Carolyn is the best! Always available, finds the best options for your budget, and offers honest opinions."
We responded:
"Hi Madeline! Thanks for the great review and appreciate your business over the years. It's a pleasure helping you with all your insurance needs."
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Iain Martin

June 1, 2024

5  out of  5
rating by Iain Martin
"Always professional and timely, getting what is required quickly. I have been a client of Raffone’s office since 1996. Highly recommended."
We responded:
"Iain - Thanks for the great review and appreciate your business over the years. It's a pleasure helping you with all your insurance needs. "
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S

May 2, 2024

5  out of  5
rating by S
"I was receiving less than satisfactory service from another agency so my son recommended I contact Carolyn at State Farm in East Haven for an exemplary experience. That referral was spot on ! Carolyn is a pleasure to work with. She is thorough, pleasant to speak with and epitomizes the State Farm slogan. Should you have need for an insurance policy or an agency that excels in customer satisfaction you have found the place. No need to look any further."
We responded:
"Hi Walter! Thanks for the review and appreciate your business!! We pride ourselves on great customer service and look forward to helping you with all your insurance needs!"
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Jose “Chegüi” Tirado

February 26, 2024

5  out of  5
rating by Jose “Chegüi” Tirado
"Good"
We responded:
"Hi Jose, Thanks for the review!!"
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E E

January 26, 2024

5  out of  5
rating by E E
"Been a client with this specific agent and his team for over 10 years for business needs . They are truly amazing. Chris, Stacy, Carolyn and Ana. Thank you for assisting me with issues and adding additional polices for the past 10 years . Highly recommend"
We responded:
"Eddie, Thanks for the review and appreciate your business over the years!! We pride ourselves on great customer service and look forward to helping you with all your insurance needs! "
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Liana Panferova

December 4, 2023

5  out of  5
rating by Liana Panferova
"Ana Bolanos! The best representative ever! Thank you for the support! Happy to collaborate with you for many years!"
We responded:
"Liana - Thanks for the great review and appreciate your business over the years. It's a pleasure helping you with all your insurance needs."
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David Greenier

August 11, 2023

5  out of  5
rating by David Greenier
"I received the best experience I could have expected! Thank you."
We responded:
"Thanks for the review David! We appreciate your business and look forward to helping you with all your insurance needs!"
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Maria Freda

July 7, 2023

5  out of  5
rating by Maria Freda
"Wonderful support and informative. great office to work with."
We responded:
"Thanks for the feedback Maria! We appreciate your business!! Chris Raffone - State Farm Insurance East Haven."
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Michael Barretta

May 16, 2023

5  out of  5
rating by Michael Barretta
"Mike Crosby was a pleasure to work answered all my questions and gave me numerous options. Wasn't pushing anything on me just laying out my options. Great experience in this day and age of aggressive sales. Thanks, Mike Barretta"
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Heather Leka

April 4, 2023

5  out of  5
rating by Heather Leka
"efficient, knowledgeable and so pleasant to work with"
We responded:
"Heather, Thank you so much for the review!! We pride ourselves on great customer service. We are so glad you chose us as your local insurance agency and look forward to helping you with all your insurance needs!"
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mark legeyt

March 29, 2023

5  out of  5
rating by mark legeyt
"Ana was very professional and helped me accomplish my goal of reducing my car insurance premiums."
We responded:
"Mark, Thank you so much for the review!! We pride ourselves on great customer service. We are so glad you chose us as your local insurance agency and look forward to helping you with all your insurance needs!"
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Jurie Hwang

March 17, 2023

2  out of  5
rating by Jurie Hwang
"I have been paying $193 for the auto insurance for the last 6 months. When I had a chance to switch to another company for a lot less, Chris Raffone told me that I would pay $90 from the following month. That was not true and I was still billed for $193. When I confirmed, there was no indication on the record for a less amount. It is obvious that I was lied to and I do not trust Chris Raffone."
We responded:
"Hi Jurie, please give me a call at your earliest convenience. I would be happy to discuss the details of your bill. "
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Anne Demchak

February 13, 2023

5  out of  5
rating by Anne Demchak
"I called to set up an appointment to get a quote for my car, home and umbrella policy. Ana Bolanos did the research while I was there and within a 1/2 hour had all the quotes and comparisons, set up my payment preferences, cancelled y own insurance and printed the new package for me. I would recommend you call the office of Chris Raffone for your insurance needs."
We responded:
"Anne, Thank you so much for the review!! We pride ourselves on great customer service. We are so glad you chose us as your local insurance agency and look forward to helping you with all your insurance needs!"
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Marie Roman

January 25, 2023

5  out of  5
rating by Marie Roman
"More than what I was expecting, be able to save a lot money on my home and car insurance, Ana is great ,was a pleasure to me, thanks"
We responded:
"Thank you for the great review Marie!! We really appreciate your business and look forward to helping you with all of your insurance needs. We are so glad you chose us as your local insurance agency. "
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Tracey

November 10, 2022

5  out of  5
rating by Tracey
"Very happy with state farm, always helpful and response time is great. I wasn't happy at all with geico or progressive. This isn't an insurance company that keeps you sitting on hold waiting and waiting for help. Highly recommend. Also got a great deal with homeowners and car insurance."
We responded:
"Tracey, Thank you so much for the review!! We pride ourselves on great customer service. We are so glad you chose us as your local insurance agency and look forward to helping you with all your insurance needs!"
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L M

October 27, 2022

5  out of  5
rating by L M
"I received the best quote around! Ana was prompt and made it easy and very professional! Will Definitely refer"
We responded:
"Lisa, Thank you so much for the review!! We pride ourselves on great customer service. We are so glad you chose us as your local insurance agency and look forward to helping you with all your insurance needs!"
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peter dodge

August 4, 2022

5  out of  5
rating by peter dodge
"Received excelent help from Ana at Foxon Blvd in East Haven"
We responded:
"Peter, Thank you so much for the review!! We pride ourselves on great customer service. We are so glad you chose us as your local insurance agency!"
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Robbie Nolan

April 13, 2022

5  out of  5
rating by Robbie Nolan
"If you want your insurance done right and we’ll. Go here, Casey Raffone is GREAT"
We responded:
"Hey Robbie, Thanks for the review!"
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Edwin González

February 7, 2022

5  out of  5
rating by Edwin González
"Ana Bolanos she's a great person"
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Regina Albino

February 1, 2022

5  out of  5
rating by Regina Albino
"State Farm Insurance gave me an amazing quote very affordable and the people are amazing !"
We responded:
"Regina, Thank you so much for the review!! We pride ourselves on great customer service. We are so glad you chose us as your local insurance agency!"
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Victor Santiago

November 29, 2021

5  out of  5
rating by Victor Santiago
"Very nice saved me some money"
We responded:
"Thank you Victor for the review!! We are so glad you chose us to be your local insurance agent!"
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Jose Mendoza

August 5, 2021

5  out of  5
rating by Jose Mendoza
"Thank you for all of your help!! You guys are the best!!!"
We responded:
"Jose, Thank you so much for the review! We pride ourselves on great customer service. Thanks for choosing us as your local insurance agency!"